
Refund Policy
Thank you for shopping with Off Duty Brand! We appreciate your business and want to ensure your satisfaction with our products. Please take a moment to review our return policy outlined below.
All Sales Are Final: At Off Duty Brand, all sales are final. This means that once a purchase is made, we are unable to accept returns or offer refunds. We encourage you to carefully review your order before finalizing the purchase.
Product Defects or Shipping Errors: In the event that you receive a defective product or if there is an error in your order, please contact our customer service team within 30 days of receiving your package. We will work with you to resolve the issue promptly. Proof of purchase, such as an order number or receipt, may be required.
Exchanges: We do not offer exchanges for any products. If you received an incorrect item or a defective product, please follow the instructions above for reporting the issue. Our customer service team will assist you in resolving the problem.
Cancellation of Orders: Once an order is placed on our website, it cannot be canceled or modified. We apologize for any inconvenience this may cause.
Contact Us: If you have any questions or concerns about our return policy, please contact our customer service team at theoffdutybrand@gmail.com.
Please note that this return policy is subject to change without prior notice. The most up-to-date version will always be available on our website.
Thank you for your understanding and for choosing Off Duty Brand!